How Trailwood Transport Leveraged Technology to Support Growth
Lorie Thompson
General Manager
The Challenge
When Trailwood first contacted TransPlus two decades ago they were using time-consuming manual systems to manage all of their logistics which made tracking orders and deliveries very difficult. They relied exclusively on spreadsheets and paper to record their fuel and mileage, which left them open to data errors that negatively impacted their bottom line.
Choosing TransPlus
Trailwood recognized that their growth was limited by using outdated methodology and that in order to grow their customer base they needed a solution that would help them eliminate manual errors and improve their workflow – a single system that could take them from entering an order to invoicing a customer.
"TransPlus and its team of professionals have always been most accommodating for Trailwood Transport in the 20 or more years we have worked with their Transportation Management System.They are always open to discuss enhancements, integrations and improvements and implement them if it makes sense to meet their individual customer’s needs."
The Results
In the years since first contacting TransPlus, Trailwood has enjoyed impressive growth in both their fleet and their revenue. TransPlus’ TMS solution has helped them make the increase from 40 trucks to 135 trucks and expand their profits from $5 million to $30 million. Trailwood’s close collaboration with their TMS has given TransPlus the opportunity to continually review and develop the software to meet the firm’s evolving needs, improving workflows and creating the capacity Trailwood needs to support their growth.
What makes TransPlus a perfect fit for Trailwood Transport is its ability to scale. As Trailwood's operations grew in complexity, the software proved that it could be flexible enough to support their growth towards a mid size fleet. Lorie Thompson, the General Manager at Trailwood noted that TransPlus software is "quick to implement, very intuitive with a strong focus on the logistically minded use". This has led to widespread user adoption across the organization to further support their continued use and ever growing needs.
About Trailwood Transport
Trailwood Transport is dedicated to serving the needs of the North American automotive manufacturing industry. Specializing in cross-border full truck loads for automotive assembly plants, they’ve been working hard since 1984 to ensure that essential parts are received on-time, every time, from suppliers across North America.
The Trailwood team of drivers and dispatchers are automotive supply-chain experts. They specialize in providing manufacturers and assembly plants that rely on Just-in-Time (JIT) cross-border freight with a dedicated and reliable logistics partner.
Trailwood relies heavily on technology to ensure their success. Satellite and onboard ELD tablets are used to help their operations team oversee their network, track their freight and maintain compliance with border security initiatives like ACE, ACI, FAST, PIP and CTPAT. The robust and intuitive Transportation Management System from TransPlus gives them the tools they need to maintain visibility and streamline their communication to meet the demands of their clients.
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